We value responsible and sustainable relationships with our suppliers. Compliance with our Supplier Standards is a condition of doing business with JTI.
Managing our supply chain responsibly is an important part of how we do business. We expect all companies that work with JTI to meet the requirements set out in our Supplier Standards, which cover areas such as business integrity, human rights, labour practices, health and safety, and environmental responsibility.
We also encourage our business partners to promote these principles throughout their own supply chains, helping to uphold consistent standards and responsible business practices.
To support continuous improvement, we may periodically review compliance with our Supplier Standards. Where improvements are needed, we work collaboratively with our partners to address them in a timely and effective way.
Anyone with concerns about potential breaches of our Supplier Standards, our Code of Conduct, or applicable laws can report them through Your Voice, JTI's confidential reporting channel.
Every JTI supplier needs to sign up to our terms and conditions.
The JTI Group Privacy Policy relates to supplier’s data privacy and protection.
JTI believes that its suppliers are as valuable to its success as any other partner with which it works. We insist that all our partners respect certain key values and principles – as we do ourselves. This is reflected in our invoicing system, which, streamlined and efficient, is designed to ensure that we expedite all payments as speedily as possible. But that’s also why we insist on a number of mandatory elements and processes for our invoices. In this way, we help to ensure, for both parties – JTI and suppliers – that integrity is maintained and upheld, and that any potential pitfalls surrounding transparency and conflict of interest are avoided.
Working with the right partners starts with a robust onboarding process.
We use ATAI, our supplier and e-sourcing portal powered by Ivalua, to manage registration, onboarding and supplier information.
Companies invited to work with JTI will receive an onboarding invitation from either JTI or ATAI. Through the portal, we may ask for company information, supporting documentation or questionnaire responses to help us assess eligibility and support ongoing collaboration.
To ensure records remain accurate, JTI or our Global Business Service Centers may occasionally contact you to review or update your information.